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Shipping

Delivery

Gazebos, event tents and heavy accessories are delivered the next working day if ordered by 2.00pm to Mainland UK. The areas listed below may take 48hrs.
  • Wales
  • Northern Ireland
  • Scotland & Scottish Isles (limitations apply)
  • Dublin
  • Channel Islands
  • Isles of Scilly
  • Isle of Wight .
Smaller items are sent by Royal Mail and can take up to 3 working days.

We deliver to
Europe and all Worldwide destinations.

Import & Duties
If your delivery address is outside the United Kingdom you may be subject to import duties and taxes which are charged when the shipment reaches your country, any additional charges for customs clearance must be paid by you, the customer. Please note that customs policies vary from country to country and advise our customers to contact their local customs office for further information. You may also be responsible for import duties to your local authority. All actions of individual customs authorities are out of our control, the purchaser is responsible and we accept no liability for their actions.

Delivery Options


We offer delivery options as listed below ( limitations apply), call us or send us an email and we will help you with your delivery requirements.

United Kingdom

  • Next working day am or pm
  • Next working day by 10.30am
  • Next working day by 9.00am
  • Saturday delivery
  • Saturday by 10.30am
  • Saturday by 9.00am
Europe and Worldwide


Delivery Method

When your delivery arrives please check the order is complete and check all boxes and packaging for damage, if damaged please mark the parcel service record as 'packaging/box damaged'.
All deliveries must be signed for. If the first delivery attempt is unsuccessful a further delivery attempt will be made, if this proves to be unsuccessful any further delivery attempts will cost 10.00 per delivery.
All parcels will be sent back to us after 5 days from due date of delivery if no further instructions are received from the customer.
All parcels we send are tracked by our parcel service

When buying online if at the checkout you find your area or country is not available, call us on (0)1277 350523 (UK) or send us an email and we will confirm delivery arrangements.

Savings can be made on shipping charges when buying most accessories at the same time as a gazebo or event tent when shipped together.

For order tracking, enquiries and customer services contact us:


 

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